Frequently Asked Questions

About Our Candles

What are your candles made of?
Our candles are hand-poured using 100% natural soy wax, premium fragrance oils, and cotton wicks. Every detail is thoughtfully crafted to deliver a clean, luxurious burn.

Are your candles safe for sensitive individuals?
We use phthalate-free fragrance oils and natural soy wax, making our candles a cleaner choice for your home. If you have specific sensitivities or allergies, we recommend reviewing the product details for each scent before purchasing.

How long do your candles burn?
Burn times vary by size, but our candles are designed for a long, even burn. Please refer to each product listing for specific burn time estimates.

Scents & Collections

How do I choose the right scent?
We've curated our collections around mood — Relaxation, Romance, Energy, and Focus — so you can shop by how you want to feel. Each product description includes detailed scent notes to help guide your choice.

Do you offer seasonal or limited-edition scents?
Yes! We periodically release limited-edition scents and collections. Sign up for our newsletter to be the first to know about new arrivals.

Gift Sets

Do you offer gift sets?
Absolutely. Our curated gift sets make the perfect luxury gift for any occasion. Browse our gift set collection to find beautifully packaged options ready to delight.

Can I customize a gift set?
At this time, our gift sets are pre-curated for the best gifting experience. Keep an eye on our store for future customization options.

Shipping & Orders

How long does shipping take?
Orders are typically processed and fulfilled within 3–5 business days. Shipping times vary based on your location. You'll receive a tracking number once your order ships.

Do you ship internationally?
We are working on expanding our shipping options. Please check back for updates on international availability.

Can I track my order?
Yes! Once your order has shipped, you'll receive a confirmation email with your tracking information.

Candle Care

How do I get the best burn from my candle?
For the best experience, trim your wick to ¼ inch before each burn. On the first use, allow the wax to melt to the edges of the container to prevent tunneling. Never leave a burning candle unattended.

How should I store my candles?
Store your candles in a cool, dry place away from direct sunlight to preserve the fragrance and appearance.